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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Loschin

Tina Loschin

July 24, 2026

5  out of  5
rating by Tina Loschin
"I recently switched my auto insurance to State Farm, and while I'm usually not a fan of change, I'm so glad I decided to give them a try. Julian Rigo got me an amazing rate, but what really stood out was the time and effort he put into helping me with my new policy. Even after everything was set up, I had several questions the next day, and he responded right away with clear, helpful answers. Outstanding customer service from start to finish. I highly recommend Julian and State Farm to anyone looking for great rates and exceptional service!"
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Simone Shah

July 18, 2026

5  out of  5
rating by Simone Shah
"Carlos Soto was able to get me a much cheaper rate. I had Allstate before and was paying $290 / mth. I have a lien holder on my vehicle and need to have Full Coverage. Carlos was patience, and understood what I needed. The entire process was fast. I am happy I switched to State Farm again. Unfortunately because of increase in Insurance rates I had to leave State Farm and go with Allstate. Now I'm with State Farm and I can save more money now. As a Sole Parent any little bit of saving helps me. Thank you Carlos."
We responded:
"Thank you, Simone, for sharing your experience with us. It's wonderful to hear that Carlos was able to assist you in finding a more affordable rate and that the process was smooth and efficient. We're glad to have you back with State Farm and appreciate your trust in us to help with your insurance needs. Your feedback is valuable, and we're pleased to know that the savings make a difference for you. If you have any further questions or need assistance, feel free to reach out."
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Richard Woolley

July 17, 2026

5  out of  5
rating by Richard Woolley
"We contacted State Farm this morning and Julian handles my business. We noticed a discrepancy on our monthly bill that called for an explanation and initially Julian wasn’t able to explain the problem so we left it in his hands. 4 hours later he called us back and gave us a complete explanation which pleased us and just wanted to commend him for being so diligent .. a good guy to have in the organisation"
We responded:
"Thank you for sharing your experience with us. It's great to hear that Julian was able to assist you effectively and provide a thorough explanation regarding your billing concern. We appreciate your commendation and are glad to have him as part of our team. Your feedback is valuable to us, and we're pleased to know you had a positive experience."
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Soraida Henao

July 17, 2026

5  out of  5
rating by Soraida Henao
"Carlos Soto has excellent communication skills and maintains professional, positive attitude when interacting, Attentive to customer needs, listens carefully, and responds promptly and effectively. resolve problems in a timely manner, ensuring a positive customer experience."
We responded:
"Thank you, Soraida, for sharing your experience with Carlos Soto. It's wonderful to hear how his excellent communication skills and attentive service made a positive impact. We appreciate your feedback and are glad to know that your needs were met promptly and effectively. Your satisfaction is important to us, and we look forward to continuing to provide you with great service."
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lazaro caceres

July 15, 2026

5  out of  5
rating by lazaro caceres
"⭐⭐⭐⭐⭐

Carlos provided outstanding customer service. From the moment I contacted him, he took care of everything right away. He was professional, responsive, and made the entire process quick and stress-free. He kept me updated and sent me all the insurance documents exactly as promised. It’s rare to find someone who truly cares about helping their customers, and Carlos went above and beyond. I highly recommend him and State Farm to anyone looking for excellent service. Thank you, Carlos, for making everything so easy!

I think this review reflects exactly what you described that he acted immediately, communicated well, and made you feel taken care of. I’m sure Carlos would really appreciate it. God bless America🙏🏾"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear how Carlos made the process smooth and stress-free for you. Providing exceptional service is our top priority, and we're delighted that Carlos exceeded your expectations. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Carlos. We appreciate your trust in us and look forward to continuing to serve you."
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Jim Holmes

July 2, 2026

3  out of  5
rating by Jim Holmes
"Great healthy great male m a i l great male piece Google sucks Google sucks pathetically Google is ruining my phone don't believe anything you read on here"
We responded:
"Thank you for sharing your feedback, Jim. It's important for us to hear from our customers, and we appreciate you taking the time to leave a review. If there's anything specific about your experience with our agency that you'd like to discuss or if there's any way we can assist you further, please feel free to reach out. Your satisfaction is important to us, and we're here to help."
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Nick Harrington

July 2, 2026

5  out of  5
rating by Nick Harrington
"We had a great experience using Julian as our rep. He was able to provide us not only a lower rate but A+ service all around. Highly recommend, will be doing business again. Thank you"
We responded:
"Thank you, Nick, for sharing your positive experience with Julian. It's wonderful to hear that he was able to provide both a lower rate and exceptional service. Your recommendation means a lot to us, and we're glad to know you'll be doing business with us again. Your feedback is greatly appreciated!"
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Braxton Shows

June 29, 2026

5  out of  5
rating by Braxton Shows
"I am very pleased with Julian’s help in saving me money on my auto and renters insurance! I had no clue that I was over paying so much. Julian quoted me and made the process very easy. Definitely recommend!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Julian was able to assist you in saving money on your auto and renters insurance. We're glad the process was easy for you and appreciate your recommendation. Your feedback means a lot to us!"
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Mary Anne Stephens

June 24, 2026

5  out of  5
rating by Mary Anne Stephens
"Julian was so helpful, kind and answered our questions clearly. He is an asset to State Farm. He was such a pleasure to work with!"
We responded:
"Thank you for sharing your experience with Julian. It's wonderful to hear that he was helpful, kind, and able to answer your questions clearly. We truly value having him on our team and are delighted to know he made your experience a positive one. Your feedback is greatly appreciated!"
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Annie West

June 23, 2026

5  out of  5
rating by Annie West
"Julian was a very professional agent to assist me with my policy and I’m very grateful for his actions and professionalism."
We responded:
"Thank you, Annie, for sharing your positive experience with Julian. It's wonderful to hear that his professionalism and assistance with your policy made a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Paula Precanico

June 22, 2026

5  out of  5
rating by Paula Precanico
"Julian was able to save us money on coverages and I’m very happy with the service and information that he gave us."
We responded:
"Thank you, Paula, for sharing your positive experience. It's wonderful to hear that Julian was able to help you save money while providing excellent service and information. Your satisfaction is very important to us, and we're delighted to know that you are happy with the support you received. We look forward to continuing to meet your insurance needs."
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Juan Alzate

June 20, 2026

5  out of  5
rating by Juan Alzate
"So thankful for Julian! Not only did he save me HALF on my current premium but stayed after hours to help me above and beyond. Julian, thank you again for going above and beyond, so thankful for you!"
We responded:
"Thank you so much for sharing your experience with us! It's wonderful to hear how Julian was able to assist you and make such a positive impact. We truly appreciate your kind words and are grateful for your feedback. Your satisfaction is our priority, and we're delighted to have been able to help you with your insurance needs."
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Austin Payne

June 19, 2026

5  out of  5
rating by Austin Payne
"Worked with Julian to update my insurance for a vehicle. A real and knowledgeable professional. Strongly recommend!"
We responded:
"Thank you, Austin, for sharing your experience. It's wonderful to hear that Julian was able to assist you effectively with your vehicle insurance update. Your recommendation means a lot to us, and we're glad to have provided you with knowledgeable service. We look forward to continuing to meet your insurance needs."
Profile photo of Devon

Devon

June 19, 2026

5  out of  5
rating by Devon
"Julien is absolutely fantastic! Made the process painless and informative. Answered all my annoying questions with patience and kindness. Thank you so much!"
We responded:
"Thank you, Devon, for sharing your experience with us. It's wonderful to hear that Julien was able to make the process smooth and informative for you. We appreciate your kind words and are glad to know that all your questions were answered with patience and kindness. Your feedback means a lot to us!"
Profile photo of Dan Feldman

Dan Feldman

June 18, 2026

5  out of  5
rating by Dan Feldman
"Julian Olariaga did a wonderful job on saving us money on our auto insurance. He was friendly, knowledgeable and patient with all our questions. Thank you making the process painless. If you need auto insurance, ask for Julian."
We responded:
"Thank you, Dan, for sharing your experience with us. It's fantastic to hear that Julian was able to assist you effectively and make the process smooth. We're glad he could help you save money on your auto insurance while providing friendly and knowledgeable service. Your recommendation means a lot, and we appreciate your feedback."
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mirta barreto

June 18, 2026

5  out of  5
rating by mirta barreto
"I had an excellent experience with Julian! He was extremely responsive and answered all my questions. He showed a genuine interest in helping me and took time to fully understand all my insurance needs. He was able to save me money and still provide the coverage I needed. I would highly recommend Julian and the Gundie Bonner agency."
We responded:
"Thank you, Mirta, for sharing your positive experience with Julian. It's wonderful to hear that he was responsive and attentive to your insurance needs. We're glad he could help you save money while ensuring you have the necessary coverage. Your recommendation means a lot to us, and we're grateful for your trust in our agency."
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Mary Olariaga

June 11, 2026

5  out of  5
rating by Mary Olariaga
"Julian was able to take our car insured premiums down significantly while zeroing our desired coverage levels. We were thrilled by the savings as well as the service and overall experience. We have him.looking at all our other coverages currently. I have and will continue to recommend Julian and the Gundie Bonner State Farm agency to our friends and family."
We responded:
"Thank you, Mary, for sharing your experience with us. It's wonderful to hear that Julian was able to help you achieve significant savings while maintaining your desired coverage levels. Your recommendation means a lot, and we're glad to know you're considering us for your other insurance needs. We appreciate your trust and support!"
Profile photo of Steve Katz

Steve Katz

May 27, 2026

5  out of  5
rating by Steve Katz
"Elena Collins was able to provide documentation that I should have received from FEMA for my flood insurance instead of 2 invoices.

She researched the information I gave her and was able to do what FEMA failed to do.

After I received the email (which I requested) from her with the documentation. I was unable to print what I needed. I sent her a brief note explaining the technical difficulty I was having, and she printed all the paperwork and put it in the outgoing USPS.

I have been with the Gundie Bonner Agency for multiple years now for home and car (and flood) and have had nothing but excellent experiences with the agents I've worked with.

I highly recommend them for providing excellent customer service to the pricing of policies, to taking care of any questions about coverage I've had."
We responded:
"Thank you, Steve, for sharing your experience with us. It's wonderful to hear how Elena was able to assist you with the FEMA documentation and ensure you received the necessary paperwork. We truly appreciate your loyalty over the years and are delighted to know that you've consistently had excellent experiences with our team. Your recommendation means a lot to us, and we're committed to continuing to provide the high level of service you expect."
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Gisel Benitez

May 23, 2026

5  out of  5
rating by Gisel Benitez
"I can’t thank Darleen enough for helping us retired couple on a fix income save money on our car insurance. Her professional deminor courtesy and willingness to help does not go unnoticed 👍. Thank you so very much ."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear how Darleen's professionalism and dedication made a positive impact for you. We truly appreciate your kind words and are delighted to know that we could help you save money on your car insurance. Your feedback is invaluable to us."
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Paul Milani

May 21, 2026

5  out of  5
rating by Paul Milani
"I had quite a few questions on the new State Farm policy-system that will start in June 2026 and how it will affect my 2 current policies. I left a message to Mrs. Vivian Rodriguez and she called me back within the next 5 minutes. She was very friendly, clear, knowledgeable, and went over all the main changes and the way they will affect my current policies. She even gave me some good tips on the best way to move forward after a recent accident in order to make the best choices. She definitely deserves 5 stars!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Vivian was able to assist you promptly and provide clear and knowledgeable guidance on the upcoming policy changes. We're glad she could offer valuable tips for your situation. Your feedback is greatly appreciated, and we're pleased to know that you had a positive experience."
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Melainey Gunning

May 9, 2026

5  out of  5
rating by Melainey Gunning
"Love working with Shonda! Always helpful and attentive!"
We responded:
"Thank you, Melainey, for sharing your positive experience with Shonda. It's wonderful to hear that her helpfulness and attentiveness made such a great impression. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Michael Simms

March 24, 2026

5  out of  5
rating by Michael Simms
"I have been with the Gundi Bonner Agency for over 12 years. I have always received courteous and professional service. Their personnel are knowledgeable and able to answer any questions I give them."
We responded:
"Thank you, Michael, for sharing your experience with us over the past 12 years. It's wonderful to hear that our team has consistently provided you with courteous and professional service. We're glad to know that our knowledgeable staff has been able to assist you with all your questions. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible."
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Yvonne Iturralde

March 6, 2026

5  out of  5
rating by Yvonne Iturralde
"My first insurance car coverage ever, was with State Farm. I left for a little while BUT thanks to Yuliet, I'm back!! Excellent service, great customer care and good savings! So happy to be back!!"
We responded:
"Thank you, Yvonne, for sharing your experience! It's wonderful to hear that Yuliet was able to assist you and that you're happy with the service and savings. We're delighted to have you back with us and look forward to continuing to provide you with excellent care."
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Lori Nelson

February 14, 2026

5  out of  5
rating by Lori Nelson
"Vivian is always very helpful. She really takes the time to help customers get the best coverage for their individual situation."
We responded:
"Thank you, Lori, for sharing your positive experience with Vivian. It's wonderful to hear that she has been able to assist you in finding the best coverage tailored to your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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s Illusion

January 20, 2026

5  out of  5
rating by s Illusion
"Had an issue with getting the State Farm app on my phone and I was put in touch with Marcos. Within minutes he had the issue solved and I was able to load the app and open my State Farm app and access my account. Marco’s is a definite asset to your office, he is dedicated employee to customer service!"
We responded:
"Thank you for sharing your experience. It's wonderful to hear that Marcos was able to assist you quickly and effectively with the State Farm app. We take pride in our team's dedication to customer service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."