State Farm® Insurance Agent Gundie Bonner

"Shonda, with Gundie Bonner's State Farm office, has taken care of my insurance needs for years now and continues, year after year, to provide me with outstanding service. She is extremely detail-oriented, helpful, and provides me with guidance for my individual insurance needs. I confidently recommend Shonda to my family and friends, and I highly recommend her service to anyone that is seeking reliable and attentive insurance assistance. Shonda is the Go-to-Girl :)"

"Worked with Nady to get auto replaced. Very friendly and very thorough. In less than 1/2 hour she had it handled and via email I immediately was in receipt of a temporary insurance card. Agency was recommended by a close friend who has been there for several years. Thank you for the personal service !"

"I’ve been with Gundie’s office for over 2 years now and I don’t ever want to go anywhere else for my insurance needs, I insure my cars and life insurance and they always take care of everything for me in a professional and efficient way. I usually deal with Isabel, she’s an angel. Always friendly and professional. Wish there was 10 stars because they deserve it."

"I’m so glad that I chose this company to provide me with the best life insurance policy. I am mostly grateful for Isabel Fassi for helping me make this process easy. She helped me understand what life insurance policy to choose and what benefits me best. She made sure to answer all my questions and her patience really made me feel Secure on choosing this company."

"I would highly recommend this business. Nady Phillips with Gundie Bonner State Farm Agency was extremely warm and caring. Mrs. Phillips was always upbeat, professional, and patient during our many conversations on the telephone. She assisted my father and me in finding an affordable Homeowner’s policy for my parents. This agency was able to save my parents thousands of dollars when we bundled their home and auto policies. Overall, I was extremely satisfied and impressed with the level of service and care I received for my parents. I told Nady that I am going to change all of my other policies over to their agency because I was so happy with the rates she was able to offer my parents. Nady treated us like family and for that I am forever grateful! FAMILY IS EVERYTHING!"

"Nady Phillips, you're the best!!! My husband Vladimir Morales needed to transfer the insurance to our new home and make some changes to our account and couldn't be easier. Mrs. Phillips helped us in a very kind, respectful and professional manner without any setback. Great service! Definitely recommend!"

"I called several times for two weeks to speak with my agent and all i got was she was doing something,on a call, busy, in a meeting or something. She didn't even bother calling to find out what I wanted and I'm sure she heard that I was in an accident. It's very sad that when she want your business they are 'service personified 'because getting you on board is all that matters after that is on to the next victim. I'm very disappointed with her, she doesn't even deserve a star."

"When I call to leave a message, they do not return my call. I called multiple times in a row without response. The receptionist was very curt and rude. This isn't professional when handling time sensitive situations (Monica). However after this encounter, I spoke with Karen, and she was AMAZING. She is always super helpful and informative. However, upon my previous review their office has once again become non responsive. I plan to cancel my insurance with them today."

"I cannot say enough about this office! I am so thankful to have been a customer of theirs for years! Karen is my agent and I have to say I am so thankful for her, her professionalism, and just the overall hard work she puts in for our family every year. I have never had a bad experience with this office. Never. My questions are always answered in a timely manner and if it is something that the person I speak with is uncertain of I can almost guarantee I receive a follow up email or call within hours to let me know an answer or if they are still working it out. It has truly been a pleasure working with this office! If you’re looking for an agency this is the one for you!"

"Amazing service and response! State Farm is a trusted brand for insurance but Gundie offers the personal touch that is top notch! she and her team are incredibly fast to answer your call with a live person and give you the help and answers you need immediately. They track your account and keep you up to date with all state requirements and policy updates. I would recommend them to everyone"

"This review is for Gundie Bonner 9360 Commercial Blvd, Sunrise fl. Do not EVER go to this location or deal with the representatives here. We were in an accident (not at fault), and the car was totaled. We have not been able to purchase a car yet and extended the rental car to go to all the doctors appointments/tests and treatments. State Farm decided to cancel our policy and not cover the rental car. We were left with no insurance for a serious accident that was not our fault. Now we are paying a high rate of insurance for the rental car company. There was no sympathy as we asked to reinstate the policy due to their error but they said there is nothing they can do. Obviously several complaints will be filed. Stay away they are not professional or courteous people and do not care about your circumstances but they are happy to collect your monthly premium each month."

"I have been with State Farm 6 years and no tickets, no accidents. This past year my transmission was in the process of blowing an I had to have my car towed 3 times. The great thing is I had insurance so I was not to concerned. The following month I received a new car and no problems in 7 months. The end of the Years came around and I called my insurance and noticed they didn't not charge for the previous month. I learned they had "dropped" me 32 days prior. When I asked why, due to my towing claims. I was in disbelief how being someone with a great record can be dropped from towing. No phone call , no email. They had sent a "letter" which I never received ! Crazy if you owe money they are calling emailing . Now that I'm uncovered for over 30 days my insurance has doubled. Horrible customer service. When I called no one was in to speak to me I was transferred to leave a voicemail. Prior to this I called State Farm to have my car refinanced (my new car). I had to call the lady over a period of 4 days because she didn't call me back with options or answers after re running my credit. I will say State Farm needs work on customer service and communication. Will never recommend to anyone ."